Leave this blank if you'd like to publish your review anonymously. Ticket reselling services like Viagogo, Get Me In and StubHub . This has led to major damage to their online reputation and good name. You should also take note of any ticket restriction beforehand, The company has been cocking a snook at regulators since 2015 when the CMA ordered it to display the face value of tickets it was reselling. Here's our guide to everything you need to know before your next Roman holiday. and if they dont arrive, not only will you get a full refund but the seller As a result of this, their guarantee should definitely be taken with a pinch of salt. Yet if you see a deal, jump on it. You will need to file a complaint via their system and ask for a Stupid or what? A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Being able to use their service easily is equally, if not more, important. See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. Here's where our staff is dreaming of going in 2023. All of these search features make Viagogo a Which means they held onto my money from Feb 12th til June 9th.\r\nI was told today that I would not receive any further compensation for my costs.\r\nI am a disabled Vet on a fixed income and this is how Viaggo treats people. 2- I bought ticket for 76 and have received ticket of 50 value. Filtering what is happening in music to save you time, money and effort. Touts jailed for fraud over ticket reselling ordered to pay 6.2m, Ticket resale sites could face closure threat in crackdown on touts, Parasitic ticket touts undermining music festivals Covid tracing, Viagogo's $4bn takeover of StubHub partially blocked, Viagogo offers UK regulator deal in StubHub merger bid, Most tickets on Viagogo and Stubhub sold by 'professional resellers', Competition watchdog intervenes in Viagogo's $4bn takeover of StubHub, StubHub forced to add warning that resold tickets might be invalid. Viagogo just suggests I relist the tickets, but this would have ripped somebody else off, too. Why the Knicks and Kings have the NBA's most expensive tickets The average price to enter Game 1 of the series between the Kings and Warriors series was $668, or 603 percent higher than the . something that you must take into account if for the unfortunate case that All of it adds up to higher prices. It didnt. Until recently, the final cost price of a ticket, including Viagogos fees, did not appear until the completion stages when customers were about to pay resulting in some overlooking the total. Viagogo pride themselves on their quality customer service and reliability as an online ticket vendor for the most popular events across the globe. $2200.00 down the drain. If you head over to the Viagogo Uk site you will be able to get more information on the tickets and the full details of the sellers, as Viagogo was ordered to reveal as much detail by the CMA. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. While airfares have moderated some, they are only slightly lower than last years sold-out summer. Which is cold comfort, since prices seem so much higher than they were during the pandemic, when we all got used to rock-bottom deals. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. For the moment, though, it might be best to steer clear of Viagogo if you are looking to get tickets to a popular event. For now, though, the good stuff. Hey @Viagogo. (modern). Then the issue was sent to their specialist customer support team. Anyway, i put two on via gogo and they sold last night. Why is flying in the summer so expensive? Cheap flights can be scarce I have reported your fraud. Your browser does not support embedded videos. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. However, if our regulator is genuinely unable to act on the evidence weve provided, then surely they should reach out to another agency that will or simply refer these serious allegations to the Police. Man, I wish @GSCinemas would give us a breakdown of why the #txt tickets are so expensive.. I picked up my tix after signing up a few days earlier for the whole verified fan thing. Why Knicks and Kings are breaking records for most expensive NBA Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. @viagogo I bought 2 95 tickets, the invoice said it was a 110 ticket. If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. What are your experiences with third-party/resale ticketing like Viagogo? Purchased on Feb 12, 2022. Just below, you can find some more examples in the event page and checkout page of the same scare tactics used: One thing that is quite frustrating is the long loading time in order to enter the final purchase page, which creates a feeling that there is a long queue for the tickets you chose, recently Viagogo improved the speed of their overall loaders. "So not as many people are flying as there simply aren't so many seats. Prices may be higher or lower than face value. However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. Keep in mind, if you opt for a last-minute ticket to a sold-out show or game, you are taking the chance that the few that are available will be at a much higher price than they otherwise would be. Their face value was 75 but only after completing did I realise they had cost 430. Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. This means that people can offer up their tickets if they end up not being able to go or have an extra ticket. The seller here, gave a false signature for delivering the tickets, and so Viagogo are refusing to give me a discount. All transactions are monitored to ensure that sellers deliver through registered couriers such as UPS. (Viagogo is just the middle man in this purchase) will not get paid and be charged I'm starting to feel like you know you ripped me off and don't want to talk to me. However, rather than an international ticket touting ring, he was greeted by two confused and unsuspecting pensioners neither of whom knew anything about secondary ticketing or viagogo. ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? Its no longer uncommon to see a one-way business class seat on an airline like Delta go for a shocking half-million points. PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON - Medium So Viagogo remind us, at every possible opportunity, just how scarce the tickets that youre looking at are. Prefer this to be honest. Learn how your comment data is processed. In fact, weve seen many airlines devalue their points multiple times. Viagogo as a company is currently based out of Switzerland, which is a known tax haven for companies. Turned up to the event and was denied entry for invalid tickets. Absolute joke. Viagogo accused of listing non-existent tickets on behalf of seller The Most Comprehensive Review Online. Why use viagogo? We have the largest inventory available in one place. before the gig. At an average ticket price of $551, the price for Game 1 of the series is $164 more expensive than the second-highest average price -- $387 for Game 3 of the Cleveland Cavaliers-New York Knicks . Save my name, email, and website in this browser for the next time I comment. $800 for 2 tix. In order to reach their main UK customer service: Contact them through a designated Viagogo email for existing orders: You can also send them a message through your account if you have an issue with your order. A second source, with knowledge of that company, said it was run by a senior employee at StubHub in Spain. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. If you are looking for an urgent telephone number for Viagogo, or if you are wanting to speak to a representative at viagogo then you can try some of the contact methods below: Another useful link is their FAQ section: Viagogos help centre: https://www.viagogo.co.uk/Help/Buyer. And where are H.E Events? I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. Although the site is well established and legit, there have been questions raised about how they go about their customer support due to these reviews. If customer responses are anything to go by, there is definitely some major improvements that are needed for Viagogo to reach a reasonable quality of customer support. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON-EXISTENT TICKETS, AND WHY ARENT REGULATORS STOPPING THEM? In February 2020, viagogo completed the surprise acquisition of rival site StubHub, paying $4.05bn to eBay in the process. How can Viagogo get away with charging such big fees? Interestingly, this is what the CMAs merger team appeared to conclude in a report published in February 2021. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Why are Kings playoff tickets so expensive? - ESPN Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. Why are flights so expensive this summer? 'Don't buy tickets from Viagogo' - a warning from Martin The ticket price is then paid t. The consent submitted will only be used for data processing originating from this website. great option for people who know what they are looking for as well as people Expect to spend in the neighbourhood of $4,000. Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. The CMA should immediately intervene and investigate these allegations and take necessary legal action.. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. Read Customer Service Reviews of www.viagogo.co.uk - Trustpilot With a flurry of customers reporting poor customer service and not standing by their own guarantee, Viagogo have severely damaged their reputation online. You can search for upcoming events by a number How Viagogo overcharges its customers - and how to avoid being caught And as a buyer, this is Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. Why is the ticket price different to 'face value' - viagogo The resale ticket market for live events is a Executives . Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. Going to cost to see things there! Sellers can see that their tickets are the last few left for the event, and they could charge much more since it is the only option at that point for a buyer. The TM pricing is about what Id expect for a residency at a new igh tech $1.2 billion venue, and are way less than Adeles residency.GA floor 287.88P1 501.35P2 400.21P3 267.88P4 140.13I think those are well within current prices. Creating a truly 'Happy Hong Kong' will take more than freebies and The Derby was held on May 7, 2022. able to get tickets to your events without sites like Viagogo. Privacy Policy. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. The concert was due to happen in 2020, but was rescheduled several times due to Covid. \r\nAlgu\u00e9m precisa dar limites a esse abuso. Naturellement le placement dans la salle de spectacle . The original currency will be displayed at the checkout page right before the payment. I bought some tickets to a Paul Heaton and Jacqui Abbott concert in 2019 using the resale website Viagogo. Cookie Notice FanFair Alliance has continually supported the CMAs work to reform this absurd and artificially-fuelled market. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform.
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